Food Service Team Lead

5 days ago

Castlegar, Canada Subway Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Subway. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food and service.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and motivate a team of food service staff to ensure seamless execution of our menu and services.
  • Quality Control: Ensure that all food and beverages meet our high standards of quality, taste, and presentation.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Operations Management: Establish work schedules, manage inventory, and maintain a clean and safe working environment.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a fast-paced food service environment.
  • Work Setting: Restaurant.
Work Conditions and Physical Capabilities
  • Fast-Paced Environment: Work in a dynamic and fast-paced environment with high volume sales.
  • Work Under Pressure: Manage multiple tasks and priorities in a high-pressure environment.
Personal Suitability
  • Client Focus: Provide exceptional customer service and ensure customer satisfaction.
  • Flexibility: Adapt to changing situations and priorities.
  • Team Player: Collaborate with colleagues to achieve team goals.
Language
  • English: Fluency in English is required.
Work Schedule
  • 35 Hours per Week: Work a regular schedule of 35 hours per week.

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