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Customer Experience Specialist

3 months ago

Okanagan, Canada beBee Professionals Full time $35,000 - $45,000

We are looking for a dedicated Customer Service Representative to join our team at beBee Professionals. In this role, you will be responsible for providing top-notch service to our customers, handling their inquiries, and resolving any issues they may encounter.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and chat.
  • Provide information about our products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.

As a Customer Service Representative, you will have the opportunity to work with a talented team and make a real impact on our customers' experiences.