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Food Service Team Lead

2 months ago

Ingersoll, Ontario, Canada Elm Hurst Inn & Spa Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Elm Hurst Inn & Spa. As a key member of our food and beverage team, you will be responsible for ensuring the highest quality of service and food products to our guests.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including training and development.
    • Establish methods to meet work schedules and ensure efficient service delivery.
  • Food and Beverage Operations
    • Requisition food and kitchen supplies, ensuring timely delivery and quality control.
    • Supervise and check delivery of food trolleys to ensure exceptional presentation and quality.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Administrative Tasks
    • Prepare budget and cost estimates, maintaining accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports, providing valuable insights to management.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 7 months to less than 1 year of experience in a food service environment.
  • Personal Qualities
    • Flexibility and ability to work in a fast-paced environment.
    • Team player with excellent communication and interpersonal skills.
Working Conditions

This is a permanent position, working 30 hours per week. The language of work is English.