Airport Groundside Operations Manager
2 weeks ago
We are seeking a highly motivated and detail-oriented Bilingual Traffic Control Officer to join our team at Billy Bishop Toronto City Airport.
About the RoleThe successful candidate will be responsible for ensuring the safety and efficiency of airport operations, managing and coordinating vehicle traffic movements, and providing excellent customer service to passengers and drivers.
Responsibilities:- Act as a welcoming agent and greet passengers arriving at the airport in a helpful, friendly manner;
- Assist persons with disabilities from the curb into the designated waiting areas and with contacting their air carrier for further assistance;
- Monitor and verify vehicles and/or persons boarding the ferry or entering the ferry facilities;
- Monitor and control the ground transportation and parking activities, prevent unattended vehicles, and assist with curbside issues while maintaining the smooth and free flow of traffic on the Mainland and Island sides of the Airport;
- Educate passengers on parking and waiting options to help limit roadside congestion, unattended vehicles, and ensure pedestrian safety;
- Patrol the groundside curb, taxi corral, and finger lanes;
- Control of vehicles and pedestrians on airport property;
- Monitor transportation companies conducting business at the airport;
- Act as first response in case of emergency;
- Enforce the airport policies on groundside;
- Report all enforcement infractions and provide feedback to resolve problems or situations;
- During emergencies, assist in various roles such as traffic coordination, as required;
- Act as Evacuation Wardens during building evacuations;
- Liaise and communicate with parking enforcement, taxi inspectors, and police, for enforcement purposes and take a proactive approach to resolve traffic-related problems in accordance with regulations and/or PortsToronto policy;
- Carry and operate portable radios to communicate with each other and the Airport Operations Communication Center;
- Fluent in both French and English mandatory;
- Minimum High School diploma or Grade 12 education;
- Eligible to work in Canada;
- Proficient computer skills such as Microsoft Office;
- Self-motivated individual with a strong attention to detail;
- Excellent written & verbal communication and active listening skills;
- Ability to physically patrol the curbside is mandatory;
- Must Possess a valid Security license, and Basic First Aid certification;
- Possession of a valid Restricted Area Identity Card (RAIC) is an asset;
We care about our team and their personal and professional success. You can have flexible hours/schedules, and permanent employees are entitled to Medical and Dental benefits. The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.
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Toronto, Ontario, Canada ASP Incorporated Full timeAirport Operations CoordinatorA.S.P. Incorporated is seeking a skilled Airport Operations Coordinator to join our team at Billy Bishop Toronto City Airport. As an integral part of our airport operations, you will play a crucial role in managing and coordinating vehicle traffic movements to ensure a smooth and safe experience for all passengers and...
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