Accident Benefits Claims Specialist

1 month ago


Vancouver, British Columbia, Canada Intact Full time
Accident Benefits Claims RepresentativeAbout the Role

We are seeking a skilled Accident Benefits Claims Representative to join our growing team. As a key member of our claims team, you will be responsible for analyzing and interpreting insurance policy wording, communicating with customers and stakeholders, and ensuring the fair and equitable settlement of claims.

Key Responsibilities
  1. Insurance Policy Analysis: Analyze and interpret insurance policy wording to determine coverage and evaluate entitlements.
  2. Stakeholder Communication: Communicate in a timely and respectful manner with customers, claimants, lawyers, and insurers to settle claims and report findings and settlements.
  3. Investigations and Documentation: Conduct investigations, identify additional information as required, and ensure all cases are clearly documented and meet our legislative requirements.
  4. Process Improvement: Identify process improvement needs and recommend changes to policies or procedures to improve quality service and competitiveness.
Requirements
  • 1+ years of claims adjusting experience, preferably in Accident Benefits claims handling.
  • Alignment with IFC company organizational values.
  • Medical knowledge is an asset.
  • Working toward the Chartered Insurance Professional (CIP) designation is an asset.
  • Strong negotiation and decision-making skills.
  • Critical thinking and problem-solving abilities.
  • Excellent communication and interpersonal skills.
What We Offer
  • A competitive salary range of $44,200.00 - $66,400.00, based on experience and qualifications.
  • A comprehensive benefits package, including a financial rewards program, employee share purchase plan, and extensive flex pension.
  • Flexible work arrangements and the possibility to purchase up to 5 extra days off per year.
  • An annual wellness account and access to tools and resources to support physical and mental health.

We are an equal opportunity employer and value diversity. If you are passionate about helping people and businesses prosper, we encourage you to apply.



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