AI Research Scientist for Large Language Models and Web Automation

3 days ago


Montreal, Quebec, Canada Servicenow Full time

Unlock the Future of Work with Servicenow

We are shaping the future of web automation and making work smarter, faster, and better for everyone. As a Staff Research Scientist at Servicenow, you will be a key member of our UI-Assist team pioneering generalist web agents capable of autonomously navigating complex workflows through browser-based interactions.

The ideal candidate has a strong background in training and fine-tuning Large Language Models (LLMs), including techniques like instruction fine-tuning, reinforcement learning, and exploration-based approaches. You should also have experience managing large-scale experiments on remote clusters, including distributed training across multiple GPUs.

We offer a competitive salary of $250,000 - $300,000 per year, depending on your level of experience and qualifications. In addition to a lucrative compensation package, you will have opportunities for professional growth and development within our company.

Besides technical skills, we value collaboration and communication skills. As a Staff Research Scientist, you will work closely with researchers, engineers, and product managers to produce high-quality research papers, patents, and open-source contributions. Your ability to communicate technical findings to both technical and non-technical stakeholders is essential for success in this role.

  • Design, develop, and deploy cutting-edge AI-powered web agents that can handle diverse browser-based workflows.
  • Fine-tune LLMs for advanced reasoning and alignment with browser-based tasks, leveraging AI feedback and exploration techniques to improve model capabilities.
  • Innovate in multimodal agent development by integrating pixel-level web interpretation with language-based reasoning.
  • Mentor junior team members and interns, fostering a collaborative research environment and driving the production of impactful research publications.


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