Senior AI Researcher for Enterprise Language Generation

1 week ago


Montreal, Quebec, Canada ServiceNow Full time
Transform the Future of Work with ServiceNow

We are seeking a highly skilled Senior AI Researcher to join our Advanced Technology Group, driving innovation in Large Language Models (LLMs) for Enterprise Language Generation. As a key member of our team, you will play a pivotal role in building next-generation LLMs that power AI experiences on the NOW platform, enhancing day-to-day work for our customers worldwide.

About the Role

As a Senior AI Researcher, you will be responsible for:

  • Researching and proposing appropriate models/techniques for LLM benchmarking
  • Participating in data collection and synthetic data generation, and generating custom benchmarks to evaluate diverse LLM capabilities
  • Collaborating daily with a team of developers, applied research scientists, product managers, and quality engineers to produce quality software
  • Contributing to the implementation of tools to facilitate LLM evaluation and perform model/error analysis

You will have the opportunity to write research papers in collaboration with our Research Group, to be published at top AI conferences. Additionally, you will work closely with product owners to understand detailed requirements and own your code from design, implementation, testing, and delivery of high-quality & high-impact solutions to our users.

Requirements

To succeed in this role, you will need:

  • 4+ years of relevant experience with a Bachelor's degree; or a PhD with no experience; or equivalent work experience
  • Solid expertise in Python
  • Solid Machine Learning / Deep Learning theoretical knowledge and hands-on experience
  • Ability to read and experiment with ideas from recent research papers
  • Effective communication skills to convey research findings to both technical and non-technical stakeholders
Benefits

ServiceNow is an equal opportunity employer. We consider all qualified candidates without regard to race, color, belief, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, identity or expression of gender, marital status, veteran status, or any other protected category by law.

Compensation

The estimated salary range for this position is $150,000 - $200,000 per year, depending on experience and location.



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