Customer Service Department Lead

3 weeks ago

Brampton, Ontario, Canada Longo's Full time

Job Title: Assistant Customer Service Department Manager

Job Summary:

We are seeking a highly motivated and experienced Assistant Customer Service Department Manager to join our team at Longo's. As a key member of our customer service department, you will play a vital role in ensuring that our customers receive exceptional service and support.

Key Responsibilities:

  • Motivate and mentor team members to achieve high levels of productivity and customer satisfaction
  • Provide support in regular team meetings and coach team members to maintain the highest level of productivity
  • Handle team member and customer issues in a professional and timely manner
  • Uphold company policies and procedures, including health & safety, food safety, and loss prevention
  • Provide exceptional customer service to all team members, customers, and vendors

Requirements:

  • Minimum of 1 year of experience in a customer service department
  • Strong customer service skills and the ability to build relationships with team members and customers
  • Ability to lead, coach, motivate, and work in a fast-paced environment
  • Strong computer skills and ability to quickly learn new systems
  • Ownership to resolve issues with a sense of urgency
  • Effective communication and listening skills
  • Strong creativity skills and ability to create eye-catching displays
  • Ability to role model and inspire behavior consistent with our values

Work Environment:

Work is performed in a store retail environment. Must be available to work days, evenings, and weekends. Travel is required to support off-site events.

Why Work at Longo's:

  • Competitive wages and flexible benefits
  • Opportunity to advance your career
  • A team that cares and treats you like family
  • Culture of teamwork and collaboration
  • Celebrates and rewards our team members

Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

  • Produce Department Lead

    3 days ago

    Brampton, Ontario, Canada Danforth Food Market Brampton] Full time

    OverviewAt Danforth Food Market Brampton, we are seeking a skilled Produce Department Lead to oversee the daily operations of our produce department.ResponsibilitiesAs a Produce Department Lead, you will be responsible for supervising a team of produce staff, ensuring that all produce is properly stored, displayed, and rotated to meet customer...

  • Customer Service Team Lead

    2 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer service team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    2 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer service team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    4 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure exceptional customer experiences. This role requires...

  • Customer Service Team Lead

    4 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure exceptional customer experiences. This role requires...

  • Customer Service Team Lead

    6 days ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer service team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    7 days ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer service team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    3 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer-facing team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    3 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer-facing team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    3 days ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job SummaryWe are seeking a highly organized and customer-focused Customer Service Supervisor to join our team at Ontario Inc. As a key member of our retail store team, you will be responsible for leading a team of sales associates and ensuring exceptional customer service.Key ResponsibilitiesLead and manage a team of sales associates to achieve sales goals...

  • Customer Service Team Lead

    2 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer-facing team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    2 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer-facing team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    3 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc.Job SummaryThe Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure exceptional customer experiences. This role requires...

  • Customer Service Team Lead

    3 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc.Job SummaryThe Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure exceptional customer experiences. This role requires...

  • Customer Service Team Lead

    3 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer service team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    1 week ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer service team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    1 week ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer service team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    3 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer service team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    2 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer service team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...

  • Customer Service Team Lead

    2 weeks ago

    Brampton, Ontario, Canada Ontario Inc. Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Ontario Inc. as a key member of our customer service team.Job Summary:The Customer Service Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure...