Technology Operations Supervisor

4 days ago


Ottawa, Ontario, Canada Channel Zero Inc. Full time

**Job Summary:**

We are seeking a highly skilled Technology Operations Supervisor to join our team at Channel Zero Inc. This is a unique opportunity to work with a talented and dedicated group of professionals who are passionate about delivering exceptional service to our community.

The successful candidate will be responsible for providing strategic leadership and direction to the Technology Operations department, ensuring that our technical infrastructure is running smoothly and efficiently.

Key Responsibilities:

  • Provide total cost of ownership and impact analysis for planned upgrades.
  • Oversee the technical infrastructure on a day-to-day basis.
  • Develop a strong team of technicians through training and effective two-way communication.
  • Strong communication with News programming and News Operation teams and the Senior Management on all issues affecting the technical infrastructure of the Technology Operations department.
  • Maintain excellent communication and relationships with management.
  • Demonstrate sound leadership skills including the ability to motivate and lead others when working under pressure.

Requirements:

  • Dedication and commitment to quality and exceptional service delivery.
  • A successful five-year history of supporting a technical infrastructure and a proven ability to handle day-to-day needs of a small to medium-sized office, supporting both technical and non-technical employees.
  • Excellent problem-solving, sound decision-making, and strategic architectural planning, purchasing, and implementation capabilities.
  • Excellent communication, relationship management, and reasoning skills.
  • Practical knowledge of Linux (3+ years), Email Servers (3+ years), and VOIP (1 year or more with Asterisk); Server Systems, Desktop Systems, Macs, Switches, Firewalls, and Network Attached Storage.


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