Technology Operations Leader

5 days ago


Ottawa, Ontario, Canada Plan Group, Inc. Full time

The Technology Operations Leader communicates with internal and external stakeholders, further developing client relationships, and supporting overall business unit growth. They'll establish a rapport with clients and promote Plan Group's solutions.

As a Technology Operations Leader, you will:

  • Lead and manage the delivery of all technology engagements in the region
  • Manage and mentor teams responsible for delivering technology solutions
  • Oversee estimates, procurement and vendor partnerships in the region
  • Design and implement new technology solutions and/or improve the efficiency of current technology solutions for clients.
  • Liaison with customers and vendors on project governance and contract administration.
  • Work closely with the Financial Controller for accurate forecasting.
  • Work closely with the internal Technology team to align with national strategy
  • Maintain regular client communication to ensure satisfaction and provide project updates.
  • Coordinate efforts and support for the Business Development teams.
  • Promote brand awareness through conventions, trade shows, and public relations.
  • Maintain accuracy in CRM to support timely client engagement.
  • Stay informed on new or emerging trends and technologies that provide clear benefits to the organization.
  • Work collaboratively with the Equans Digital Canada and Global teams.

Our ideal candidate has:

  • Bachelor's degree or equivalent work experience.
  • Minimum of 10 years' experience in technology solution design and deployment.
  • Domain expertise in Commercial, Transportation and Healthcare Technologies.
  • Direct experience in managing a Regional P&L with oversight on small, medium, large and complex P3 design/build projects in Canada.
  • Strong communication skills (verbal and written).
  • Strong public speaking skills.
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