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Record Assessment Clerk

2 months ago


Halifax, Nova Scotia, Canada Government of Nova Scotia Full time
About the Role

We are seeking a highly skilled and detail-oriented individual to join our team as a Record Assessment Clerk. As a key member of our team, you will be responsible for maintaining and managing driver records, ensuring accuracy and timeliness in your work.

Key Responsibilities
  • Accurately and efficiently process and update driver records, including convictions, defaults, and driver improvement training requirements.
  • Initiate follow-up actions for drivers as required under the Motor Vehicle Act, including suspension of license privileges for non-compliance.
  • Provide clients with information regarding their driver's record, license status, reinstatement requirements, and vehicle registration issues via telephone.
  • Work in a fast-paced environment, making decisions that have a direct impact on clients, and maintaining confidentiality in all interactions.
Requirements
  • Four (4) years of related experience in a customer service and/or administrative environment.
  • Working knowledge of the Motor Vehicle Act and an understanding of the rules of the road.
  • Proficiency in data entry and well-developed computer skills.
  • High attention to detail and accuracy in work.
  • Ability to interpret and analyze driver records and make recommendations in alignment with the Motor Vehicle Act and legislation.
What We Offer
  • A competitive salary range of $1,684.00 - $1,884.17 bi-weekly.
  • A comprehensive benefits package, including a defined benefit pension plan, health, dental, and life insurance.
  • A supportive and inclusive work environment, with opportunities for career development and growth.