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Store Manager

2 months ago

St Albert, Alberta, Canada Pearle Vision Full time

Job Summary

The Store Manager is a key leadership role at Pearle Vision, responsible for driving sales and profits while delivering exceptional patient care and customer service. As a Store Manager, you will lead a team of associates to achieve sales, merchandising, and operational goals, while maintaining a positive and inclusive work environment.

Key Responsibilities

  • Leadership and Management
    • Act as manager of store operations, ensuring a sound operational basis and empowering associates to make decisions.
    • Drive results by conveying a sense of urgency and directing issues to closure.
    • Lead OD business partnership and co-planning, ensuring store meets corporate and divisional expectations.
  • Sales and Customer Service
    • Aid in achievement of sales goals through personal sales and customer interaction.
    • Ensure associates are trained to perform their jobs with a high level of skill and self-initiative.
  • Recruitment and Development
    • Recruit, interview, and hire high-caliber sales associates to ensure store is properly staffed.
    • Coach and develop associates to provide candidates for promotion and future growth opportunities.
  • Compliance and Risk Management
    • Ensure store is in compliance with all Company HR policies and practices, as well as federal and state laws and regulations.
    • Appropriately use regional and Corporate HR partners to resolve issues.

Requirements

  • Education and Experience
    • High School Diploma or GED, equivalent experience.
    • 3+ years of leadership experience in an equivalent retail environment.
  • Skills and Abilities
    • Proven ability to lead, coach, and build associate relationships in an environment of fast change.
    • Ability to direct and motivate a diverse associate population.
    • Demonstrated ability to analyze and solve problems of varied scope.
    • Ability to act decisively in implementing solutions.
    • Strong organizational skills for planning work and continuously monitoring progress towards goals.
    • Demonstrated ability to multi-task and respond flexibly in a quickly changing environment.
    • Ability to analyze and understand financial reports.
    • Strong communication skills (both oral and written) for effective management of teams.
    • Ability to demonstrate an exemplary commitment to provide exceptional customer service/sales.