Program Manager

2 months ago

Toronto, Ontario, Canada CAPREIT Full time

About the Role:

CAPREIT is seeking a highly skilled Senior Project Manager to join our team. As a Senior Project Manager, you will play a crucial role in overseeing and managing a diverse portfolio of complex business technology projects.

Key Responsibilities:

  • Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks, and issues.
  • Determine and establish the appropriate program/project organizational and work breakdown structures (e.g., projects, workstreams) to accomplish program outcomes.
  • Ensure program/project milestones and schedule accurately reflect the delivery commitments of all stakeholders.
  • Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives.
  • Communicate routinely to management, customers, project team members, and other stakeholders, actively soliciting and addressing customer and project team feedback.
  • Monitor project level issues and risks and ensure relevant sub-project issues are exposed at the program level. Facilitate resolution of core issues between multiple executive stakeholders where required.
  • Develop Terms of Reference, scope of work, specifications and materials for projects and consultant requirements for all purchasing documents including RFQ, RFP, REOI, and RFI.
  • Ongoing liaison between CAPREIT and prospective project consultants including evaluation of proposals, recommendation of the selection of consultants for assigned projects, review of legal agreements and contracts, and ongoing contract management with selected vendors.
  • Provide formulation of project budgets from minimal information at the feasibility stage, controlling costs through the design stage to maintaining the integrity of the established budget and to ensure that business clients receive the best value for their investment.
  • Provide required project documentation to sponsor, executives, and project team members, including project status, scope definition, project charters, detailed project management plans with schedule of key milestones, issue logs, budget tracking reports, weekly status reports and risk assessments/contingency plans.
  • Develop project indicators that track project quality, delivery, and predictability.
  • Break down ambiguous, high-level goals into executable steps.
  • Defining, clarifying roles and responsibilities, and setting deliverables/quality/ performance expectations for project resources.
  • Resolving resourcing conflicts and negotiating changes to resourcing needs.
  • Assisting in the facilitation of team, vendor, and client meetings, communicating effectively to identify needs and evaluate solutions to complex business and technical issues.
  • Complete project evaluations, velocity metrics, and assessment of results to the key project benefits and performance indicators.
  • Advisor to the PMO in the creation, maintenance and enhancement of project management methodology, standards and practices in an ever-evolving environment.

Qualifications:

  • Degree in Business Administration or related discipline and a minimum of 10 years experience in project management.
  • Experience managing large, multi-year, complex projects.
  • ERP implementation or migration experience is an asset.
  • Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations.
  • Superior Interpersonal skills and communication skills.
  • PMI PMP certification required.
  • Experience and/or certification in Agile/Scrum is mandatory.
  • Strong proficiency in project management and development tools and software (e.g., Microsoft Project, Jira, Smartsheet, Azure DevOps).
  • Excellent analytical and problem-solving skills.
  • Exceptional organizational and time management abilities.
  • Strong client focus including excellent interpersonal and relationship management skills to build strong relationships with client groups to coach, facilitate, consult and negotiate with internal stakeholders at all levels of the organization.
  • Exceptional analytical and problem-solving skills with the ability to analyze complex datasets, research and identify issues, challenges, root causes and opportunities and propose effective and practical solutions for improvement.
  • Advanced MS Office skills: Excel, PowerPoint, Visio, Word, Project, SharePoint

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