Food Service Team Lead

4 weeks ago

Kamloops, British Columbia, Canada Tims Kamloops Coffee Shop Inc co Tim Hortons Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. The successful candidate will be responsible for overseeing the daily operations of our food service team, ensuring that high-quality food and exceptional customer service are delivered to our guests.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, providing guidance and support to ensure seamless service delivery.
  • Quality Control: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage to ensure that food and service meet quality control standards.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Reporting and Administration: Prepare and submit reports to management, maintaining accurate records of team performance and operational metrics.
Work Environment

The successful candidate will work in a fast-paced environment, with a focus on delivering exceptional customer service and maintaining high-quality food standards. The position requires strong communication and leadership skills, with the ability to work effectively in a team environment.

Key Qualifications: No degree, certificate, or diploma required; 1 year to less than 2 years of experience in a food service environment; ability to work in a fast-paced environment; strong communication and leadership skills.

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