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Food Service Team Lead

2 months ago

Quinte West, Ontario, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food service operations.

Key Responsibilities:
  • Leadership and Supervision: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and establish methods to meet work schedules.
  • Food Quality and Safety: Ensure that food and service meet quality control standards, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns and maintain a high level of customer satisfaction.
  • Operations Management: Prepare budget and cost estimates, prepare and submit reports, and establish work schedules.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Environment: Fast-paced environment with a focus on customer satisfaction and quality food service.
  • Physical Demands: Standing for extended periods, walking, and attention to detail.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
  • Team Environment: A dynamic and supportive team environment.