Food Service Team Lead

1 month ago

Quinte West, Ontario, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Lead and supervise a team of food service staff to ensure excellent customer service and food quality.
  • Requisition food and kitchen supplies to maintain inventory levels and ensure efficient operations.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Estimate ingredient and supply requirements for meal preparation and ensure that food and service meet quality control standards.
  • Prepare budget and cost estimates to ensure efficient operations and maintain profitability.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit reports to management to ensure transparency and accountability.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent communication and interpersonal skills to lead and motivate a team.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Physical ability to stand for extended periods and walk.
  • Attention to detail and ability to maintain accurate records.
Work Environment:
  • Noisy work environment.
  • Exposure to odours.
Work Setting:
  • Coffee shop.
  • Fast food outlet or concession.
  • Restaurant.
Benefits:
  • Health care plan.
  • Parking available.
  • Permanent work term.
  • 35 to 40 hours per week.

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