Store Manager

1 month ago

Regina, Saskatchewan, Canada Lululemon Full time
Job Title: Store Manager

As a Store Manager at Lululemon, you will be responsible for leading a high-performing team to deliver exceptional guest experiences and drive business results. You will be the ultimate leader of your store, accountable for every aspect of retail store performance, ensuring all areas of the store are engaged, achieving key results, and delivering world-class guest experiences.

Key Responsibilities:
  • Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.
  • Manage the store's hiring strategy to build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
  • Support ongoing learning and development of all team members consistently and equitably by providing direct feedback, coaching, mentoring, continuous development check-ins, and leading performance management activities.
  • Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
  • Manage and direct in-store team members to ensure optimal guest experience that values guests' time and supports store operations.
  • Establish and increase brand awareness in the community by cultivating and maintaining inclusive relationships with local ambassadors, sweat leaders, community influencers, and other external partners.
  • Plan and execute local, regional, and area-driven community projects and initiatives.
  • Drive overall store visual merchandising, product strategy, including product escalations, and execute company-driven product actions, projects, and initiatives.
  • Manage sell-through by monitoring product levels, ensuring accuracy of inventory counts, and organizing product deliveries in line with visual merchandising strategy.
  • Plan and execute high-level quarterly and seasonal planning for store with respect to strategy, budget, and labor (including recruiting and training/development).
  • Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.).
Requirements:
  • 1 year people management experience (including recruiting, hiring, and holding employees accountable to performance expectations).
  • 1 year managing business operations and administration, including experience with retail scheduling and management of labor hours and managing projects or processes.
  • Must be legally authorized to work in the country in which the store is located.
  • Must have the ability to travel to assigned store with reliable transportation methods.
  • Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights, or overnights as well as weekends and holidays.
Preferred Qualifications:
  • Education: Bachelor's degree or equivalent.
  • Experience: 2 years retail or sales-specific management experience.
What We Offer:
  • Competitive compensation and benefits package.
  • Extended health and dental benefits, and mental health plans.
  • Savings and retirement plan matching.
  • People networks, mentorship programs, and leadership series.

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