Financial Services Representative
5 days ago
About the Role
Vancity is seeking a skilled Financial Services Representative to join our team. As a key member of our branch team, you will be responsible for providing exceptional service to our members, identifying their needs, and offering tailored solutions.
Key Responsibilities
- Perform member transactions with a high level of quality service delivery.
- Assess member/prospect needs to provide appropriate products, services, and referrals.
- Apply branch service standards, policies, procedures, and controls to meet compliance requirements and mitigate risk.
- Utilize technical systems to provide an efficient and seamless service experience for members.
Requirements
- A High School Diploma and/or equivalent.
- Working experience interacting with people and businesses in a professional capacity with excellent customer service skills.
- Problem-solving skills.
What We're Looking For
- A problem solver – You have an analytical mind and can multi-task to come up with solutions.
- Tech-savvy – You're a quick learner and great with technology and systems.
- A great communicator – You find it easy to get to know others and have great conversations.
- Ready for a challenge – You have a positive attitude and are able to work in a fast-paced changing environment.
Compensation
As a union role, the salary will be as per the collective agreement salary grid starting at $23.97 (Grp 2 Step 1).
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