Parts Manager
4 weeks ago
Overview
Downtown AutoGroup is seeking a highly skilled and experienced Parts Manager to join our team. As a key member of our dealership, you will be responsible for managing the parts department, ensuring seamless inventory management, and providing exceptional customer service.
Key Responsibilities
- Inventory Management
- Oversee inventory levels to ensure the dealership has the right parts in stock to support service and repair demands.
- Order parts from manufacturers and suppliers to maintain a healthy and efficient inventory.
- Monitor inventory performance and implement corrective actions as needed.
- Team Management
- Supervise and lead the parts team, including hiring, training, and mentoring staff.
- Assign tasks and manage schedules to ensure sufficient coverage during operating hours.
- Conduct regular performance reviews and provide feedback to team members.
- Customer Service
- Enhance customer satisfaction by providing timely, efficient, and friendly service.
- Support the service department by providing parts promptly and accurately.
- Provide technical advice to customers and technicians.
- Sales and Profitability
- Achieve financial goals by monitoring and achieving departmental profitability.
- Develop promotional strategies to drive parts sales and maintain customer loyalty.
- Vendor Relations
- Maintain strong vendor relationships by negotiating contracts, pricing, and delivery terms.
- Evaluate vendor performance based on cost, quality, delivery times, and reliability.
- Operational Efficiency
- Optimize processes to improve parts department efficiency.
- Ensure compliance with dealership, manufacturer, and local government policies.
Requirements
- Minimum 3-5 years of experience in a parts management role, preferably in an automotive dealership setting.
- Deep understanding of automotive parts and systems, including OEM and aftermarket products.
- Proven experience in managing and leading a team, with a focus on training, motivation, and delegation.
- Strong interpersonal and communication skills, with the ability to resolve customer issues and foster long-term relationships.
What We Offer
- Impactful work with opportunities to make a difference.
- Career growth and development opportunities.
- A supportive and friendly team environment.
- Competitive pay and benefits package.
Apply Now
If you are a motivated and experienced Parts Manager looking for a new challenge, please apply. We look forward to hearing from you.
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