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Retail Store Team Lead

4 weeks ago

Nelson, Canada KTK Masala Shop Full time
Job Title: Retail Store Team Lead

KTK Masala Shop is seeking a highly skilled and experienced Retail Store Team Lead to join our team. As a key member of our retail team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth operation of our store.

Key Responsibilities:
  • Supervise and train staff to meet sales targets and provide excellent customer service
  • Assign sales workers to duties and ensure effective use of resources
  • Order merchandise and manage inventory levels to meet customer demand
  • Authorize returns and resolve customer complaints in a timely and professional manner
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Organize and maintain inventory, including receiving and stocking merchandise
  • Supervise and coordinate activities of workers, including scheduling and training
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and under pressure
  • Attention to detail and organizational skills
Work Environment:

KTK Masala Shop is a dynamic and fast-paced retail environment. As a Retail Store Team Lead, you will be working in a team-oriented environment with a focus on providing excellent customer service and meeting sales targets.