Retail Store Team Lead

2 weeks ago


Nelson, Canada KTK Masala Shop Full time
Retail Store Supervisor Job Description

KTK Masala Shop is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:
  • Supervise Staff: Supervise and manage a team of sales staff, ensuring that they are working efficiently and effectively to meet sales targets.
  • Assign Sales Workers: Assign sales workers to duties, ensuring that they are working in the most effective way possible.
  • Hire and Train: Hire and train new staff members, ensuring that they have the necessary skills and knowledge to perform their duties effectively.
  • Order Merchandise: Order merchandise and manage inventory levels, ensuring that the store is always fully stocked.
  • Authorize Returns: Authorize the return of merchandise, ensuring that customers are satisfied with their purchases.
  • Establish Work Schedules: Establish work schedules for sales staff, ensuring that the store is always fully staffed.
  • Sell Merchandise: Sell merchandise to customers, ensuring that sales targets are met.
  • Prepare Reports: Prepare reports on sales volumes, merchandising, and personnel matters, ensuring that management is informed of any issues or concerns.
  • Resolve Issues: Resolve any issues that may arise, including customer complaints and supply shortages.
  • Organize Inventory: Organize and maintain inventory levels, ensuring that the store is always fully stocked.
  • Supervise and Coordinate: Supervise and coordinate the activities of sales staff, ensuring that they are working efficiently and effectively.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and ability to multitask.
Work Environment:

The Retail Store Supervisor will work in a fast-paced retail environment, with a combination of sitting, standing, and walking. The ideal candidate will be able to work in a team environment and have excellent communication and interpersonal skills.

Support for Diversity and Inclusion:

KTK Masala Shop is committed to diversity and inclusion. We welcome applications from candidates who are interested in working in a diverse and inclusive environment.



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