Product Operations Leader

2 weeks ago


Mississauga, Ontario, Canada Indigo Full time

About Indigo

Indigo is a leading Canadian retailer of books, gifts, and home decor. We are committed to creating a unique and engaging shopping experience for our customers.

Job Description

The Product Operations Leader is a key member of our store team, responsible for leading the execution of product operations and visual merchandising activities. This includes managing the flow of goods, reacting to sales trends, and ensuring a high level of customer service.

Key Responsibilities

  • Lead the execution of product operations and visual merchandising activities
  • Manage the flow of goods and react to sales trends
  • Ensure a high level of customer service
  • Coach and develop team members to achieve operational excellence
  • Collaborate with other departments to drive business results

Requirements

  • 1-2 years of experience in a customer service, merchandising, or operations role
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Experience leading others
  • Knowledge of provincial health and safety standards
  • Performance-oriented and able to prioritize tasks

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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