Customer Service Representative

4 weeks ago


Hamilton, Ontario, Canada Think Logistics Inc. Full time

We are seeking a skilled Customer Service Representative to join our team at Think Logistics Inc. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong focus on client satisfaction.

Key Responsibilities:
  • Address customer complaints and concerns in a timely and professional manner
  • Arrange for billing and services as needed
  • Obtain and examine relevant information to assess client feedback and provide meaningful information and services
  • Receive and log complaints, and answer client inquiries
Requirements:
  • College diploma or equivalent in a related field
  • 2 years of experience in a customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with tight deadlines
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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