Operations Team Lead

2 days ago


Sherbrooke, Quebec, Canada GameStop Full time
About the Role

We are seeking an experienced Operations Team Lead to join our team at GameStop. In this role, you will be responsible for managing staff and assigning duties, determining staffing requirements, and resolving issues that may arise. This includes customer requests, complaints, and supply shortages.

Key Responsibilities
  • Manage and supervise a team of employees to ensure effective operation of daily activities
  • Determine staffing needs based on business requirements and seasonal fluctuations
  • Resolve conflicts and address customer concerns in a timely and professional manner
  • Recruit, hire, and train new staff members to maintain a high-performing team
Requirements
  • Secondary (high) school graduation certificate or equivalent
  • 2 years to less than 3 years of experience in a supervisory or management role
Benefits

We offer a competitive salary and a comprehensive benefits package, including dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits. Additionally, we provide opportunities for career growth and development within our organization.

Estimated Salary: $45,000 - $60,000 per year
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