Clinical Systems Educator

2 weeks ago


Markham, Ontario, Canada Bayshore HealthCare Full time

Job Title: Clinical Systems Educator

Job Summary:

The Clinical Systems Educator is a subject matter expert in clinical systems, responsible for providing training on applications related to clinical care to staff within Integrated Care Solutions. This role also supports project coordination of digital products.

Duties and Responsibilities:

Train new and existing staff on clinical documentation systems, interRAI assessment tools, and other Bayshore applications.

Prepare support materials, such as user guides and educator guides, for existing and new applications.

Partner with clinical operations and digital health teams to update training materials and methodologies.

Modify and configure systems as needed.

Develop and conduct training sessions as required.

Create, update, and communicate training schedules to ICS staff.

Analyze feedback from ICS staff and provide input to improve training methodologies and initiatives.

Troubleshoot device and application issues, providing guidance to users.

Participate in ongoing internal and external continuing education activities.

Learn new applications to update training materials and provide training on newly acquired applications.

Participate in project implementations from a training perspective as required.

Provide project management support, applying standard project management best practices and methodologies.

Collaborate with cross-functional teams to ensure effective communication and alignment.

Use project management software as needed.

Support the leadership team with change management and develop plans for sustainability.

Adhere to Bayshore Policies and Procedures.

Participate in quality activities and continuous improvement initiatives.

Maintain confidentiality of client and corporate information.

Assist in data gathering and analysis activities.

Help facilitate data and workflow auditing.

Complete other tasks as requested.

Travel to various sites may be required.



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