HR Associate

2 weeks ago


Vancouver, British Columbia, Canada City of Vancouver Full time
Main Purpose and Function

The Human Resources Associate plays a vital role in supporting the organization's business units and the HR department. As a member of the Human Resources Service Centre team, this position performs administrative functions and provides professional-level support services.

Key Responsibilities
  • Responds to inquiries from managers, HR staff, and employees on HR-related issues, including policies, procedures, collective agreements, and employment standards.
  • Researches and summarizes information to ensure City policies and collective agreement provisions are followed.
  • Provides information and education to employees on benefit eligibility, coverage, bank entitlements, pay rates, and seniority.
  • Processes and maintains employee benefits, pension, and compensation information through various workflow systems and SAP.
  • Problem-solves with payroll staff, HR team members, and business units regarding overpayments, reclassifications, and time entry-related issues.
  • Updates and utilizes various databases and systems to create and respond to data and reporting requests.
  • Extracts data to identify trends, issues for resolution, or data discrepancies and initiates action as required.
  • Maintains position control within SAP, including creating new positions and organizational units and structures.
  • Maintains and drafts Job Share Agreements compatible with organization policy and collective agreements.
  • Prepares retirement reports for employees and departments, calculating last day worked based on work schedule and quota bank.
  • Provides ad-hoc training to managers and employees on various HR systems and processes.
  • Researches, calculates, and provides explanations on various reports, such as attendance, seniority dates, and other HR system reports.
  • Participates in, makes recommendations on, and documents various HR processes, including collective agreement implementation, policy implementation, and HR process improvements.
  • Provides organizational and administrative functions, including maintaining filing systems.
  • Creates case files for functional areas, ensures complete file content, and appropriate file naming convention.
  • Reviews, processes, and maintains records related to the grievance process and collective bargaining.
  • Schedules meetings and takes minutes at HR-related meetings, including grievance and investigation meetings.
Qualifications

The ideal candidate will possess a Diploma in Human Resources and three years of related experience in a unionized environment or an equivalent combination of education, training, and experience. Experience in benefit administration will be given preference.

The successful candidate will have the ability to explain and apply HR programs, policies, procedures, and collective agreements. They will also have working knowledge of grievance practices and procedures, benefits administration, and pension rules.

The candidate will be able to research and analyze HR-related data and issues, communicate clearly and concisely, and exercise substantial discretion when dealing with sensitive and confidential information.

They will also be able to multi-task, organize and prioritize work, work under pressure, and build and maintain effective working relationships at all levels of the organization.

The City of Vancouver has a Flexible Work Program, which allows staff to work remotely 1-4 days a week from locations that are a daily commutable distance from their work at a City worksite. This position is eligible to be part of the Flexible Work Program.


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