Hotel Operations Manager

3 weeks ago


Muncho Lake, Canada Northern Rockies Lodge Full time

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Northern Rockies Lodge. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Conduct online marketing, E-commerce and Website promotions

As a Hotel Operations Manager at Northern Rockies Lodge, you will have the opportunity to work in a fast-paced environment and be part of a dynamic team. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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