Senior Manager or Director, Operations Improvement Consulting

2 weeks ago

Oshawa, Ontario, Canada BDO Full time

BDO is a firm built on a foundation of positive relationships with our people and our clients. We prioritize exceptional service, helping clients with advice and insight they can trust. Our award-winning environment fosters personal and professional growth.

Your Opportunity

We are seeking a Senior Manager/Director, Operations Improvement Consulting to join our Operations Consulting team. Key responsibilities include:

  1. Delivering high-quality consulting services in strategy formulation, business planning, economic development strategies, business architecture, process improvement, change enablement, program/project management, and communication/engagement strategy development.
  2. Assisting with the development of recommendations and presentations for client engagements.
  3. Planning, managing, and executing work in conjunction with various engagements.
  4. Communicating findings to client personnel and developing effective solutions.
  5. Providing recommendations for improvement.
  6. Collaborating with senior consultants to execute deliverables.
  7. Maintaining a proactive and logical approach to information gathering, combining complex ideas, and presenting information clearly and effectively.
  8. Supporting the growth of BDO's Strategy and Operations Practice in the GTA, focusing on targeted industries (Energy & Natural Resources, Financial Services, Public Sector, Manufacturing & Distribution, Not-For-Profit, and Real Estate).
How do we define success for your role?

You demonstrate BDO's core values through all aspects of your work:

  1. Integrity, Respect, and Collaboration.
  2. You understand your client's industry, challenges, and opportunities, and clients describe you as positive, professional, and delivering high-quality work.
  3. You identify, recommend, and focus on effective service delivery to your clients.
  4. You contribute to an inclusive and engaging work environment that develops, retains, and attracts talent.
  5. You actively participate in adopting digital tools and strategies to drive an innovative workplace.
  6. You grow your expertise through learning and professional development.
Your experience and education
  1. Completed a post-secondary degree program (Industrial Engineering or Manufacturing Engineering would be considered an asset).
  2. 10-15 years of direct experience with Operational Improvement.
  3. Experience working with mid-market clients, specifically in the manufacturing space.
  4. Proven analytical skills and systematic problem-solving.
  5. Developed oral and written communication skills with the ability to interact effectively at all levels of the organization.
  6. Prior experience in anticipating and diagnosing problems, building and documenting solutions, drafting effective communications, and managing projects.
  7. Comfortable working on site in Manufacturing operations.
  8. Deep knowledge of Operational Excellence approaches, including Lean Manufacturing, Six Sigma, Theory of Constraints, and General Continuous Improvement practices.
  9. Demonstrated understanding of the consulting process, building client relationships, and selling professional products.
  10. Familiar with and comfortable wearing PPE.

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