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Store Manager
1 month ago
The Store Manager at SSENSE Montreal will be responsible for creating a welcoming environment that cultivates and preserves client relationships, consistent with the company's brand values. This involves delivering a world-class customer experience through all service channels, a dynamic experience, and an ambitious curatorial program.
Key Responsibilities:
- Drive sales performance to achieve targets across all SSENSE channels and initiatives;
- Analyze store performance to identify business opportunities and maximize revenue;
- Develop and implement business tactics to enhance revenue and the customer experience;
- Lead the customer journey flow through walk-ins and appointment model to ensure an outstanding customer experience;
- Optimize operational processes and store expenses.
Requirements:
- A minimum of 5 years store management experience in a high volume clienteling environment;
- Proven experience establishing trusting relationships in an omni-channel environment;
- Ability to lift heavy boxes (15kg);
- Flexibility to work varied hours due to business demands.
What We Offer:
- Extended health and dental benefits, including comprehensive mental health programs and coverage;
- Parental top-up program;
- Generous Employee Discount;
- Access to telemedicine and employee and family assistance program;
- Savings and retirement plan matching contributions;
- Gender Affirmation Coverage;
- Opportunity to work with cutting-edge technologies and an innovative team.
