Commercial Insurance Specialist

4 weeks ago


Kingston, Ontario, Canada BrokerLink Full time

At BrokerLink, we are seeking a skilled Commercial Insurance Advisor to join our team and work out of our new Kingston branch on a Permanent (FT) basis.

We offer a competitive compensation package with bonus aspect, flexible health and dental insurance benefits package, personal spending amount to invest in your healthy lifestyle, RRSP - Registered Retirement Savings Plan with Company matching, ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect, 'Dress for your day', dress according to your daily schedule, employee discount program, including Apple, Bell, Rogers and more, paid time off in the form of: personal days, volunteer days, exam/study time, jury duty and starting at 3 weeks of vacation per year, and working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2023.

The successful candidate will have:

  • High School Diploma and/or Post-Secondary Education
  • Two or more years of customer service experience
  • Sales experience in any other industry is an asset
  • 2 to 3 years of insurance experience
  • RIBO Insurance License is preferred or must obtain upon hire
  • Exposure to EPIC is an asset
  • Proficient in MS Office – Word, Excel, Outlook
  • Excellent customer services skills and adept in conflict resolution
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills

The role entails:

  • Service Independent Business Unit accounts as well as writing new business
  • Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
  • Review and provide processing instructions on all incoming commercial paperwork
  • Assist with quotes to customers, write new business, review existing coverage, and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
  • Review and provide processing instructions on endorsements and follow up on payments
  • Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
  • Source and obtain additional information requested by the underwriter and complete applications


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