Operations Manager
2 weeks ago
Job Summary:
We are seeking a seasoned Operations Manager to lead our team in Duncan and Courtney BC. The ideal candidate will have a strong background in sales, inventory control, and people management.
About Us:
Island Tractor is an authorized Kubota dealership dedicated to being the most reliable and knowledgeable source for equipment, parts, and service on Vancouver Island.
The Role:
- Foster a sales culture that values transparency, accountability, excellence, customer service, and customer satisfaction.
- Hold people accountable, provide coaching and training when needed, and read people below the surface.
- Maintain consistent interaction with the team, evaluate ongoing employee performance, and coordinate annual review and appraisal programs.
- Set expectations for the team and gain buy-in for continually improving systems and processes.
- Demonstrate confidence when making decisions with a proven aptitude for being detail-oriented.
- Understand the ERP system, analyze productivity, and set performance goals that meet revenue and cost targets.
- Oversee and implement an inventory strategy that meets seasonal demands.
- Lead the development and implementation of distribution practices, focusing on continuous improvement.
Requirements:
- A 5-10 year track record of success with progressive career experience within a distribution environment.
- A hands-on leader with 5+ years in a leadership role, excellent organizational, interpersonal, and time-management skills.
- Entrepreneurial, ambitious, and competitive, demonstrating energy and a sense of urgency in executing day-to-day responsibilities.
- Demonstrated knowledge of operations including finance, sales, inventory management, and human resources, a true generalist.
- A consummate communicator who has the ability to have tough conversations and utilizes communication skills for success.
- A team player who consistently leverages talent and expertise within the operation, works collaboratively, is results-oriented, and driven to get things done.
- Superior Excel skills, comfortable with pivot tables, able to analyze, interpret, and act on data gathered from the ERP system.
- Strong negotiation and follow-up skills, attentive to the needs of customers.
- A natural relationship builder who brings creative thinking and a can-do attitude.
- Excellent computer skills and knowledge of Microsoft Office 365.
Estimated Salary: $80,000 - $120,000 per annum, depending on experience.
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