Hotel Night Auditor

7 days ago


Lac la Biche, Canada ALMAC MOTOR HOTEL Full time
Job Summary

We are seeking a detail-oriented and organized Night Auditor to join our team at Almac Motor Hotel. As a Night Auditor, you will be responsible for ensuring the accuracy of hotel transactions and maintaining the security of guest rooms.

Key Responsibilities
  • Registration and Room Assignments

Register arriving guests and assign rooms in a timely and efficient manner.

Reservation Management

Take, cancel, and change room reservations as needed, ensuring accurate and up-to-date records.

Guest Services

Provide general information about local points of interest and amenities to guests.

Departure Processing

Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.

Financial Management

Balance cash, complete balance sheets, and prepare cash reports and related forms.

Inventory Management

Maintain an accurate inventory of vacancies, reservations, and room assignments.

Emergency Procedures

Follow established emergency and safety procedures to ensure guest and staff safety.

Clerical Duties

Perform various clerical tasks, including faxing, filing, and photocopying.

Communication

Answer telephones, relay messages, and assist guests with special needs.

Customer Service

Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.

Requirements
  • Attention to Detail

Maintain a high level of attention to detail to ensure accuracy in all aspects of the job.

Fast-Paced Environment

Work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.

Standing and Physical Demands

Stand for extended periods and perform physical tasks, such as light housekeeping and cleaning duties.

Personal Suitability

Demonstrate excellent interpersonal skills, reliability, and a strong work ethic.

Experience

Previous experience in a hotel or hospitality setting is an asset.



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