Hotel Night Auditor
7 days ago
We are seeking a detail-oriented and organized Night Auditor to join our team at Almac Motor Hotel. As a Night Auditor, you will be responsible for ensuring the accuracy of hotel transactions and maintaining the security of guest rooms.
Key Responsibilities- Registration and Room Assignments
Register arriving guests and assign rooms in a timely and efficient manner.
Reservation ManagementTake, cancel, and change room reservations as needed, ensuring accurate and up-to-date records.
Guest ServicesProvide general information about local points of interest and amenities to guests.
Departure ProcessingProcess guests' departures, calculate charges, and receive payments in a professional and courteous manner.
Financial ManagementBalance cash, complete balance sheets, and prepare cash reports and related forms.
Inventory ManagementMaintain an accurate inventory of vacancies, reservations, and room assignments.
Emergency ProceduresFollow established emergency and safety procedures to ensure guest and staff safety.
Clerical DutiesPerform various clerical tasks, including faxing, filing, and photocopying.
CommunicationAnswer telephones, relay messages, and assist guests with special needs.
Customer ServiceProvide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
Requirements- Attention to Detail
Maintain a high level of attention to detail to ensure accuracy in all aspects of the job.
Fast-Paced EnvironmentWork effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
Standing and Physical DemandsStand for extended periods and perform physical tasks, such as light housekeeping and cleaning duties.
Personal SuitabilityDemonstrate excellent interpersonal skills, reliability, and a strong work ethic.
ExperiencePrevious experience in a hotel or hospitality setting is an asset.
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