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Food Service Supervisor

2 months ago


Oliver, British Columbia, Canada 426889 BC LTD Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 426889 BC LTD. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities:
  • Supervise and Coordinate Activities: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they are equipped to provide excellent service to our customers.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers.
  • Customer Service: Address customers' complaints or concerns, providing exceptional service and ensuring that their needs are met.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
Requirements:
  • Education: No degree, certificate, or diploma required.
  • Experience: 1 year to less than 2 years of experience in a food service establishment.
  • Work Setting: Food service establishment, coffee shop, fast food outlet or concession, or restaurant.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment, with tight deadlines and a high level of pressure.
  • Physical Demands: Combination of sitting, standing, walking, standing for extended periods, bending, crouching, kneeling, and physically demanding tasks.
Personal Suitability:
  • Client Focus: Provide excellent customer service, with a focus on meeting the needs of our customers.
  • Efficient Interpersonal Skills: Develop and maintain effective relationships with staff, customers, and management.
  • Excellent Oral Communication: Communicate effectively with staff, customers, and management, both verbally and in writing.
  • Flexibility: Adapt to changing circumstances, priorities, and deadlines.
  • Team Player: Work collaboratively with staff, customers, and management to achieve our goals and objectives.
Support for Persons with Disabilities:
  • Physical Accessibility: Provide physical accessibility accommodations, such as ramps, elevators, and accessible parking.
  • Visual Accessibility: Provide visual accessibility accommodations, such as braille, screen readers, and accessible signage.
  • Auditory Accessibility: Provide auditory accessibility accommodations, such as transcription software, teletypewriters, and accessible communication devices.
Support for Newcomers and Refugees:
  • Language Training: Facilitate access to language training, skills training, and community resources.
  • Job Placement: Assist with job placement, providing support and guidance to newcomers and refugees.
  • Cultural Competency: Develop and maintain cultural competency, providing a welcoming and inclusive work environment.
Support for Youth:
  • On-the-Job Training: Offer on-the-job training, tailored to the needs of youth.
  • Mentorship: Provide mentorship, coaching, and networking opportunities for youth.
  • Cultural Competency: Develop and maintain cultural competency, providing a welcoming and inclusive work environment.
Support for Veterans:
  • Mentorship: Provide mentorship, coaching, and networking opportunities for Veterans.
  • Cultural Competency: Develop and maintain cultural competency, providing a welcoming and inclusive work environment.
  • Job Placement: Assist with job placement, providing support and guidance to Veterans.
Support for Indigenous People:
  • Cultural Competency: Develop and maintain cultural competency, providing a welcoming and inclusive work environment.
  • Mentorship: Provide mentorship, coaching, and networking opportunities for Indigenous workers.
  • Community Engagement: Develop and maintain relationships with Indigenous communities, Indigenous-owned businesses, and organizations.
Support for Mature Workers:
  • Phased Retirement: Offer phased retirement options, allowing mature workers to gradually reduce their workload.
  • Flexible Work Arrangements: Provide flexible work arrangements, such as flexible or reduced work hours, part-time employment, project-based or seasonal work.
  • Cultural Competency: Develop and maintain cultural competency, providing a welcoming and inclusive work environment.
Support for Visible Minorities:
  • Cultural Competency: Develop and maintain cultural competency, providing a welcoming and inclusive work environment.
  • Mentorship: Provide mentorship, coaching, and networking opportunities for members of visible minorities.
  • Community Engagement: Develop and maintain relationships with visible minority communities, visible minority-owned businesses, and organizations.