Food Service Supervisor

4 weeks ago


Oliver, British Columbia, Canada SUBWAY Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Subway. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities:
  • Establish Methods to Meet Work Schedules: Develop and implement efficient work schedules to ensure that our food service team is adequately staffed to meet customer demand.
  • Supervise and Coordinate Activities of Staff: Supervise and coordinate the activities of our food service staff, including food preparation, serving, and cleaning.
  • Train Staff in Job Duties: Train new staff members in their job duties, including food preparation, serving, and cleaning.
  • Estimate Ingredient and Supplies Required: Estimate the quantity of ingredients and supplies required for meal preparation and ensure that they are ordered in a timely manner.
  • Hire Food Service Staff: Recruit and hire qualified food service staff to join our team.
  • Ensure Quality Control Standards: Ensure that our food and service meet quality control standards, including food safety and hygiene.
  • Address Customer Complaints: Address customer complaints and concerns in a professional and courteous manner.
  • Prepare and Submit Reports: Prepare and submit reports on food service operations, including sales, customer feedback, and staff performance.
Support for Persons with Disabilities:
  • Provides Physical Accessibility Accommodations: Provide physical accessibility accommodations, such as ramps and elevators, to ensure that our restaurant is accessible to all customers.
  • Provides Visual Accessibility Accommodations: Provide visual accessibility accommodations, such as braille and screen readers, to ensure that our restaurant is accessible to customers with visual impairments.
  • Provides Auditory Accessibility Accommodations: Provide auditory accessibility accommodations, such as transcription software and teletypewriters, to ensure that our restaurant is accessible to customers with hearing impairments.
  • Participates in Government or Community Programs: Participate in government or community programs that support persons with disabilities, such as mentorship and coaching programs.
Support for Newcomers and Refugees:
  • Participates in Government or Community Programs: Participate in government or community programs that support newcomers and refugees, such as mentorship and coaching programs.
  • Assists with Immediate Settlement Needs: Assist with immediate settlement needs of newcomers and refugees, such as housing, transportation, and childcare.
  • Supports Social and Labour Market Integration: Support the social and labour market integration of newcomers and refugees, including access to community resources, language training, and skills training.
Support for Youths:
  • Participates in Government or Community Programs: Participate in government or community programs that support youth employment, such as mentorship and coaching programs.
  • Offers On-the-Job Training: Offer on-the-job training tailored to youth, including food preparation and serving.
Support for Veterans:
  • Participates in Government or Community Programs: Participate in government or community programs that support Veterans, such as mentorship and coaching programs.
  • Offers Flexible Onboarding Options: Offer flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace.
Support for Indigenous People:
  • Participates in Government or Community Programs: Participate in government or community programs that support Indigenous people, such as mentorship and coaching programs.
  • Develops and Maintains Relationships: Develop and maintain relationships with Indigenous communities, Indigenous-owned businesses, and organizations.
Support for Mature Workers:
  • Participates in Government or Community Programs: Participate in government or community programs that support mature workers, such as mentorship and coaching programs.
  • Applies Hiring Policies: Apply hiring policies that discourage age discrimination.
Support for Visible Minorities:
  • Participates in Government or Community Programs: Participate in government or community programs that support members of visible minorities, such as mentorship and coaching programs.
  • Applies Hiring Policies: Apply hiring policies that discourage discrimination against members of visible minorities.


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