Delivery Management Analyst Intern

3 weeks ago

Mississauga, Ontario, Canada Roche Full time
About Roche

At Roche, we're driven by a passion for innovation and a commitment to improving healthcare outcomes. With a global presence and a diverse team of over 100,000 people, we're one of the world's leading research-focused healthcare groups.

The Role

We're seeking a highly motivated and detail-oriented Delivery Management Analyst Intern to join our team in Mississauga, Ontario. As a key member of our Delivery Management Chapter, you'll work closely with Senior Delivery Managers and Product Managers to deliver IT projects and services to our business stakeholders.

Key Responsibilities
  • Assist project managers in planning, driving, and monitoring IT projects, including developing project plans, timelines, resource allocation, and risk mitigation strategies.
  • Manage project communications and engage with stakeholders, while collaborating with cross-functional teams using Agile methodologies.
  • Coordinate incident and problem management efforts, including root cause analysis and resolution, ensuring smooth delivery of IT services.
  • Assist in documenting standard operating procedures, best practices for service delivery, and support budget management for products and services.
  • Work with business partners and external vendors to drive continuous improvements, and participate in IT community building events, Roche Canada Corporate events, and Corporate Social Responsibility activities.
Requirements
  • Currently enrolled in an undergraduate degree program (Bachelor's degree) preferably in the Computer Science, Information Technology, Business IT, Computer Engineering, Business Technology Management subject area and must have completed at least 2 years of academic study.
  • Enthusiastic learner in IT Project Management, Delivery, IT Service Management, and Agile methodologies; familiar with Google suite components; critical and creative problem solver for IT business solutions.
  • Team-oriented player with excellent listening, written, and verbal communication skills; enjoys collaborating in Agile environments with large, cross-functional global teams.
  • Self-driven, able to work autonomously, navigate roadblocks, and be resourceful.
  • Preferred: Have at least one prior Co-op or Internship experience.
About the Opportunity

This is a full-time, 8-month work term position with an approximate start date of January 2025. The role is based in Mississauga, Ontario, with a minimum of 3 days in the office. Relocation benefits are not available for this job posting.

At Roche, we're committed to creating a diverse and inclusive work environment that values individuality and promotes exceptional care. If you're passionate about IT project management and delivery, and are looking for a challenging and rewarding opportunity, we encourage you to apply.

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