Lab Patient Technician

2 weeks ago

Burlington, Ontario, Canada LifeLabs Full time
Job Summary

We are seeking a skilled Lab Patient Technician to join our team at LifeLabs. As a key member of our laboratory team, you will be responsible for the specimen collection process, from greeting patients to preparing specimens for transportation.

Key Responsibilities
  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.
Requirements
  • Graduate of an approved Laboratory Assistant program or equivalent are preferred.
  • Phlebotomy experience is an asset.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
  • Strong empathy, flexibility, adaptability to change, and problem-solving skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.
What We Offer
  • Competitive compensation package.
  • Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs.
  • Retirement Savings Plan.
  • Vacation and Wellness Days.
  • Employee Wellness and Giving Programs.
  • Professional development and membership reimbursement.

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