Café Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Café Manager to join our team at 2 Scoops. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our café.
Key Responsibilities- Service Development
Determine the type of services to be offered and implement operational procedures to ensure exceptional customer experiences.
Performance ManagementConduct regular performance reviews to assess team members' skills and provide constructive feedback for growth and development.
Inventory ManagementOrganize and maintain inventory levels to ensure efficient stock management and minimize waste.
Health and SafetyEnsure that all health and safety regulations are followed to maintain a safe working environment for employees and customers.
Supply Chain ManagementNegotiate arrangements with suppliers for food and other supplies to secure the best possible deals.
Marketing and Customer ServiceParticipate in marketing plans and implementation to promote our café and engage with customers.
Customer RelationsAddress customers' complaints or concerns in a professional and courteous manner.
Operations ManagementPlan, organize, direct, control, and evaluate daily operations to ensure the café runs efficiently and effectively.
Requirements- Education
Secondary (high) school graduation certificate.
Experience2 years to less than 3 years of experience in a similar role.
Personal SuitabilityAccurate, client-focused, dependable, and able to work in a fast-paced environment.
Work Details
- Work Term
Permanent.
Work LanguageEnglish.
Hours30 to 40 hours per week.
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