Café Operations Manager

4 weeks ago


Abbotsford, British Columbia, Canada 2 Scoops Full time
About the Role

We are seeking a highly skilled and experienced Café Manager to join our team at 2 Scoops. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our café.

Key Responsibilities
  • Service Development

Determine the type of services to be offered and implement operational procedures to ensure exceptional customer experiences.

Performance Management

Conduct regular performance reviews to assess team members' skills and provide constructive feedback for growth and development.

Inventory Management

Organize and maintain inventory levels to ensure efficient stock management and minimize waste.

Health and Safety

Ensure that all health and safety regulations are followed to maintain a safe working environment for employees and customers.

Supply Chain Management

Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.

Marketing and Customer Service

Participate in marketing plans and implementation to promote our café and engage with customers.

Customer Relations

Address customers' complaints or concerns in a professional and courteous manner.

Operations Management

Plan, organize, direct, control, and evaluate daily operations to ensure the café runs efficiently and effectively.

Requirements
  • Education

Secondary (high) school graduation certificate.

Experience

2 years to less than 3 years of experience in a similar role.

Personal Suitability

Accurate, client-focused, dependable, and able to work in a fast-paced environment.

Work Details

  • Work Term

Permanent.

Work Language

English.

Hours

30 to 40 hours per week.



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