Café Operations Manager

4 weeks ago


Abbotsford, British Columbia, Canada 2 Scoops Full time
Café Manager Job Description

At 2 Scoops, we're seeking a skilled Café Manager to oversee the daily operations of our café. If you have a passion for delivering exceptional customer experiences and managing a team, we'd love to hear from you.

Key Responsibilities:
  • Determine the type of services to be offered and implement operational procedures to ensure seamless customer experiences.
  • Conduct regular performance reviews to motivate and develop your team.
  • Organize and maintain inventory to minimize waste and optimize stock levels.
  • Ensure all health and safety regulations are followed to maintain a safe working environment.
  • Negotiate arrangements with suppliers for food and other supplies to secure the best deals.
  • Participate in marketing plans and implementation to drive sales and growth.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity.
Requirements:
  • 2 years to less than 3 years of experience in a similar role.
  • Permanent employment with a competitive salary and benefits package.
  • Fluency in English as the primary language of communication.
  • 30 to 40 hours of work per week.


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