Business Operations Analyst

2 weeks ago

Vancouver, British Columbia, Canada Vancouver Airport Authority Full time
Job Overview

Vancouver Airport Authority is seeking a skilled Business Operations Analyst to join our Operational Excellence and Improvement team. This role involves applying advanced analytics and quality management methodologies to identify business areas for improvement and lead projects from conceptualization to implementation.

Key Responsibilities:

  • Analyze data and operations to identify optimization opportunities using structured approaches, while effectively communicating insights and managing change.
  • Stay informed on industry trends, represent the customer's voice, and drive data-led decision making to ensure customer value.
  • Plan, organize, and oversee projects from start to finish, leading teams, managing resources, monitoring progress, resolving issues, and communicating with stakeholders.
  • Develop and support operational dashboards and reports to monitor performance and identify improvement opportunities.
  • Foster cross-functional relationships, champion a Continuous Improvement culture, and share expertise to drive and support standardized best practices.

Requirements:

  • Five years recent experience working in a complex operational environment, project management, data and process analysis, and/or Six Sigma implementation supplemented by a Bachelor's Degree in Business, Engineering, or a related field.
  • Six Sigma Green belt and Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) is required.
  • Strong foundation in analytical tools and techniques, mathematics, statistics, data visualization, and predictive modeling.
  • Intermediate to advanced knowledge of queuing theory.
  • Skilled in process mapping - visually mapping out workflows and processes.
  • Excellent analytical and problem-solving capabilities with an analytical mindset including the ability to turn data into business intelligence.
  • Knowledge and understanding of AI including machine learning, libraries, and frameworks.
  • Proven ability to formulate decisions often without established guidelines.
  • Strong attention to details.
  • Leadership skills with proven relationship building, facilitation, and negotiation experience.
  • Excellent computer skills and proven competency with Microsoft Office 365 programs including SharePoint.
  • Strong communication and written communication skills.

This role is open to both Vancouver Airport Authority employees and external applicants. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

As part of our recruitment process, short-listed candidates may be required to participate in an assessment process.

Compensation: $87,926 to $114,912 per annum, based on a 37.5-hour work week. This is individually tailored to reflect your unique experience, qualifications, and internal equity.

At Vancouver Airport Authority, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at https://careers.yvr.ca/benefits.

Please note that availability may vary based on employment type and is subject to certain eligibility requirements and potential changes by Vancouver Airport Authority.

Who We Are

Vancouver Airport Authority is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you're a part of, the work you do matters.

At Vancouver Airport Authority, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you're from, you belong at Vancouver Airport Authority. If you have any questions about accessibility or require any assistance applying, please reach out at careers@yvr.ca.

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