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Business Operations Analyst

1 month ago

Vancouver, British Columbia, Canada Vancouver Airport Authority Full time
Job Overview

Vancouver Airport Authority is seeking a highly skilled Business Analyst to join our Operational Excellence and Improvement team. As a key member of our team, you will be responsible for applying advanced analytics and quality management methodologies to identify business areas for improvement and lead projects from conceptualization to implementation.

Key Responsibilities:

  • Analyze data and operations to identify optimization opportunities using structured approaches, while effectively communicating insights and managing change.
  • Stay informed on industry trends, represent the customer's voice, and drive data-led decision making to ensure customer value.
  • Plan, organize, and oversee projects from start to finish, leading teams, managing resources, monitoring progress, resolving issues, and communicating with stakeholders.
  • Develop and support operational dashboards and reports to monitor performance and identify improvement opportunities.
  • Foster cross-functional relationships, champion a Continuous Improvement culture, and share expertise to drive and support standardized best practices.

Requirements:

  • Five years recent experience working in a complex operational environment, project management, data and process analysis, and/or Six Sigma implementation supplemented by a Bachelor's Degree in Business, Engineering, or a related field.
  • Six Sigma Green belt and Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) is required.
  • Strong foundation in analytical tools and techniques, mathematics, statistics, data visualization, and predictive modeling.
  • Intermediate to advanced knowledge of queuing theory.
  • Skilled in process mapping - visually mapping out workflows and processes.
  • Excellent analytical and problem-solving capabilities with an analytical mindset, including the ability to turn data into business intelligence.
  • Knowledge and understanding of AI, including machine learning, libraries, and frameworks.
  • Proven ability to formulate decisions often without established guidelines.
  • Strong attention to detail.
  • Leadership skills with proven relationship building, facilitation, and negotiation experience.
  • Excellent computer skills and proven competency with Microsoft Office 365 programs, including SharePoint.
  • Strong communication and written communication skills.

This is an exciting opportunity to join a dynamic team and contribute to the success of Vancouver Airport Authority. If you are a motivated and results-driven individual with a passion for business analysis and operational excellence, we encourage you to apply.