Retail Store Team Lead

2 weeks ago


Niagara Falls, Ontario, Canada Petro-Canada Full time

Petro-Canada is seeking a Retail Store Team Lead to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train new staff members, or arrange for their training, to ensure they are equipped to provide exceptional customer service.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Authorize returns and resolve any issues that may arise, including customer complaints and supply shortages.
  • Establish work schedules and ensure that all staff members are aware of their responsibilities and deadlines.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
Requirements:
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a retail environment.
  • Ability to work in a fast-paced environment and under pressure.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Work Environment:
  • Urban area.
  • Retail business.
Physical Demands:
  • Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Handling heavy loads.
  • Combination of sitting, standing, and walking.
Personal Suitability:
  • Accurate.
  • Client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Flexibility.
  • Organized.
  • Reliability.
  • Team player.
  • Dependability.
  • Excellent written communication.
  • Initiative.
  • Judgement.

Petro-Canada is an equal opportunities employer and welcomes applications from diverse candidates.



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