Quality Assurance Specialist

4 weeks ago

Montreal, Quebec, Canada Desjardins Full time

As a Quality Assurance Specialist at Desjardins, you will play a key role in ensuring the quality of our business solutions. Your responsibilities will include designing, configuring, administering, maintaining, upgrading, and testing the quality of our solutions, computer networks, management systems, programs, and database servers based on our organization's needs.

You will analyze and diagnose complex issues related to IT deliveries, rollouts, infrastructure operations, controls, and quality assurance. Your expertise will be sought after by stakeholders working in other fields, and you will serve as a resource person for your unit, clients, and partners.

Some of your key responsibilities will include:

  • Coordinating the development of a quality assurance strategy for targeted teams.
  • Identifying, inputting, analyzing, and interpreting data to support testing phases, implementation strategies, quality assurance testing, decision-making, and processes that monitor the application of management policies and practices.
  • Analyzing risks, writing reports, proposing solutions, and making recommendations.
  • Preparing and recommending action plans to address issues in accordance with rules and parameters.
  • Actively helping develop, implement, and update management policies, practices, and standards.

What we offer:

  • Competitive salary and annual bonus.
  • 4 weeks of flexible vacation starting in the first year.
  • Defined benefit pension plan that provides predictable, stable income throughout retirement.
  • Group insurance including telemedicine.
  • Reimbursement of health and wellness expenses and telework equipment.

What you bring to the table:

  • Bachelor's degree in a related field.
  • A minimum of four years of relevant experience.
  • Please note that other combinations of qualifications and relevant experience may be considered.
  • Knowledge of French is required.

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