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Bilingual Operations Manager

2 months ago

Ottawa, Ontario, Canada Talentworld Full time
About the Role

TalentWorld is seeking a highly skilled Bilingual Service Delivery Manager to join our team in Ottawa. As a key member of our operations team, you will play a pivotal role in driving strategic initiatives and ensuring seamless day-to-day functions.

Key Responsibilities
  1. Operational Excellence: Conduct and supervise daily operations to meet productivity targets and quality standards.
  2. Process Improvement: Develop and implement streamlined processes to enhance efficiency.
  3. Collaboration and Teamwork: Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
  4. Performance Monitoring: Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
  5. Culture Development: Foster a culture of teamwork, accountability, and continuous improvement among team members.
  6. Problem-Solving: Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
  7. Staff Development: Coach staff on how to improve performance and develop new skills in a positive manner.
Requirements
  1. Education and Experience: Post-secondary education or equivalent work experience, with a minimum of 1-3 years of direct management experience.
  2. Leadership Skills: Strong leadership skills with a track record of building high-performing teams.
  3. Language Proficiency: Fluency in both English and French languages.
  4. Analytical and Problem-Solving Skills: Exceptional analytical and problem-solving abilities.
  5. Communication and Interpersonal Skills: Excellent communication and interpersonal skills.
  6. Strategic Mindset: A strategic mindset with the ability to drive results in a dynamic environment.

TalentWorld is a Canadian leader in staffing, offering diverse opportunities for professional growth, flexible schedules, and career advancement. Embracing diversity, all are welcome to apply.