Assistant Store Manager

2 weeks ago

Hamilton, Ontario, Canada Marshalls Full time

Discover Your Potential as an Assistant Store Manager

At Marshalls, we're committed to creating a positive and inclusive work environment where our Associates can thrive. As an Assistant Store Manager, you'll play a key role in supporting store sales results, expense management, and customer satisfaction.

Key Responsibilities:

  • Manage assigned areas, including merchandising, presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Direct accountability for recruitment, training, and Associate development, performance, and customer experience.
  • Provide input on succession plans to meet future needs and ensure each Associate has a development plan that supports their growth and career aspirations.
  • Communicate and execute action plans to Associates on upcoming projects, targets, priorities, company initiatives, events, promotions, or any other store initiatives.
  • Accountable to support established store sales, expense targets, and customer service metrics by implementing strategies with impact to store payroll, store budgets, loss prevention, and improving customer service.
  • Support competitive analysis of other retailers on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market, or competition changes to inform recommendations to District Managers and Business Development teams.

Requirements:

  • Post-secondary education is preferred; minimum high school education required.
  • Minimum 2 to 3 years supervisory experience in Retail, including operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Demonstrated management skills with the ability to positively influence management and staff to act in the best interest of the Company by providing advice, feedback, and guidance to resolve problems.
  • Strong communication and interpersonal skills, including interviewing, negotiating, listening, conflict management, information gathering, and coaching.

Salary Range: $46,410 - $65,076*

*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

Equal Opportunity Employer: TJX Canada is an equal opportunity employer committed to the inclusion and accommodation of all individuals.

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