Assistant Store Manager

3 weeks ago


Montreal, Quebec, Canada Accoravillage Full time
About the Role

We are seeking an experienced and passionate Assistant Store Manager to join our team at JD Sports Canada. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, fostering growth and development within the team, and ensuring operational excellence.

Key Responsibilities
  • Coach and motivate the team to deliver outstanding customer experiences and drive sales.
  • Stay up-to-date on all products offered and provide expert knowledge to customers.
  • Train and grow a team of sales associates who are focused on delivering outrageous experiences to our community.
  • Generate business results and achieve key KPIs.
  • Deliver sales, customer experience, merchandising, visual, and operational expectations.
  • Act as a partner between customers, sales associates, and store leadership.
  • Maintain awareness of all product knowledge and current or upcoming product trends.
  • Contribute to a positive and inclusive work environment.
  • Support key initiatives as empowered by and in partnership with the Store Manager.
  • Take a proactive approach to growing the business through community outreach.
  • Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
Requirements
  • Minimum 2 years of retail experience.
  • Passionate and knowledgeable about streetwear and sneaker culture.
  • Experience supervising, training, and coaching sales associates.
  • Confident and comfortable engaging customers to deliver an elevated experience.
  • Motivated to achieve great results due to enthusiasm from interacting with customers and athletic products.
  • Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis.
  • Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
  • High level of ethics, values, integrity, and trust.
  • Flexible availability, including nights, weekends, and holidays.
  • Leadership - an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.


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