ServiceNow Implementation Specialist
5 days ago
We are seeking a highly skilled ServiceNow implementation specialist to join our team at Myticas Consulting.
About the Role
The selected resources will support our Federal Government client for the implementation of components, products, and solutions under multiple Digital Business Enablement Services (DBES) projects.
Responsibilities:
- Develop, configure, integrate, and implement ServiceNow platform capabilities for service delivery and case management.
- Design and deliver advanced solutions in ServiceNow HR Service Delivery (HRSD) and Workplace Service Delivery (WSD) modules.
- Develop HRSD Employee Relations management workflows.
- Work on Portal Development, including design and configuration.
- Create Automated Test Framework (ATF) test cases.
- Develop dashboards and reporting capabilities.
- Perform platform implementations, enhancements, and migrations.
- Collaborate with teams in an Agile/Scrum environment.
- Integrate third-party software and APIs to enhance platform capabilities.
Required Skills & Experience:
- Proven experience in ServiceNow platform development, including case management and service delivery.
- Strong hands-on experience with HRSD and WSD modules.
- Proficiency in JavaScript, Java, and HTML.
- Experience developing automated test cases using ATF.
- Demonstrated ability to work with reporting, dashboards, and platform migrations.
- Strong understanding of third-party software integration and APIs.
- Previous experience working in Agile/Scrum teams.
- Portal Development experience is preferred.
Estimated Salary: $120,000 - $150,000 per year
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