Relationship Manager

4 weeks ago

Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time
Job Description

Key Responsibilities:

  • Deliver exceptional customer service and execute plans to continuously improve the customer experience.
  • Lead all aspects of relationship management for an assigned portfolio.
  • Act as a confident business banker, meeting customer needs by providing creative products and solutions.
  • Build a robust understanding of customers' needs, industries, and markets using sales platforms.
  • Understand customers' operating environments, structure unique financing, cash management, and overall business needs to add value.
  • Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors.
  • Develop and maintain centre of influence strategies and relationships.
  • Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs.
  • Enhance TDBG brand by participating in networking events.

Accountabilities:

  • Develop and implement sales strategies to proactively attract, acquire, and retain customers/business development opportunities and referrals, increasing profitability and enabling business growth, in line with risk profile.
  • Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM).
  • Promote and offer full suite of products, sales, services, and banking capabilities.
  • Meet or exceed business targets.
  • Negotiate to maximize profitability of relationships with existing customers based on customer risk profile.
  • Contribute to credit applications with high-quality risk assessment, credit structure, due diligence, and credit presentation.
  • Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.
  • Understand the market and industries within the portfolio to ensure value-added service is provided to clients while mitigating risk to the Bank.
  • Actively refer to other business partners both within Business Banking and across TDBG, responding effectively to reciprocal referrals.
  • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions/activities as necessary.
  • Ensure compliance with regulatory and operational risk requirements.
  • Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct.
  • Develop a productive relationship with external partners as means to identify new business opportunities.

Requirements:

  • Undergraduate/Graduate degree and/or 7+ years of relevant experience.

About Us:

The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions, delivering legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.

We are committed to being a leader in customer experience, innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential through regular leadership and development conversations, mentorship, and training programs.

Total Rewards Package:

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

  • Relationship Manager

    2 months ago

    Toronto, Ontario, Canada Skyline Group of Companies Full time

    Are you a relationship-building expert looking for a new challenge? Do you have a passion for investment management and a knack for building strong client relationships? We're seeking a skilled Relationship Manager to join our team at Skyline Group of Companies.Job SummaryThe Relationship Manager will be responsible for developing and maintaining strong...

  • Relationship Manager

    1 month ago

    Toronto, Ontario, Canada Skyline Group of Companies Full time

    Are you a relationship-building expert looking for a new challenge? Do you have a passion for investment management and a knack for building strong client relationships? We're seeking a skilled Relationship Manager to join our team at Skyline Group of Companies.Job Summary:The Relationship Manager will be responsible for developing and maintaining strong...

  • Relationship Manager

    1 month ago

    Toronto, Ontario, Canada Skyline Group of Companies Full time

    Are you a relationship-building expert looking for a new challenge? Do you have a passion for investment management and a knack for building strong client relationships? We're seeking a skilled Relationship Manager to join our team at Skyline Group of Companies.Job Summary:The Relationship Manager will be responsible for developing and maintaining strong...

  • Relationship Manager

    2 months ago

    Toronto, Ontario, Canada Skyline Group of Companies Full time

    Are you a relationship-building expert looking for a new challenge? Do you have a passion for investment management and a knack for building strong client relationships? We're seeking a skilled Relationship Manager to join our team at Skyline Group of Companies.Job SummaryThe Relationship Manager will be responsible for developing and maintaining strong...

  • Relationship Manager

    2 months ago

    Toronto, Ontario, Canada Pinnacle Infotech Inc Full time

    {"title": "Relationship Manager", "description": "About the PositionThe Relationship Manager is a key role at Pinnacle Infotech Inc, responsible for building and maintaining strong relationships with clients. As the voice of the client, the Relationship Manager will understand the client's needs and preferences, and work closely with internal teams to...

  • Relationship Manager

    2 months ago

    Toronto, Ontario, Canada Pinnacle Infotech Inc Full time

    {"title": "Relationship Manager", "description": "About the PositionThe Relationship Manager is a key role at Pinnacle Infotech Inc, responsible for building and maintaining strong relationships with clients. As the voice of the client, the Relationship Manager will understand the client's needs and preferences, and work closely with internal teams to...

  • Relationship Manager

    4 weeks ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job Title: Relationship ManagerAbout the Role:The Relationship Manager is a key position within our Commercial Banking team, responsible for building and maintaining strong relationships with our clients. This role requires a unique blend of business acumen, communication skills, and industry knowledge to deliver exceptional customer experiences and drive...

  • Relationship Manager

    4 weeks ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job Title: Relationship ManagerAbout the Role:The Relationship Manager is a key position within our Commercial Banking team, responsible for building and maintaining strong relationships with our clients. This role requires a unique blend of business acumen, communication skills, and industry knowledge to deliver exceptional customer experiences and drive...

  • Relationship Manager

    4 weeks ago

    Toronto, Ontario, Canada Pinnacle Infotech Inc Full time

    About the PositionThe Relationship Manager is a key role at Pinnacle Infotech Inc, responsible for nurturing business relationships with clients to optimize retention, satisfaction, and engagement with the brand.Key ResponsibilitiesOnboard new clients to Pinnacle, including attending kick-off meetings, familiarizing them with company processes,...

  • Relationship Manager

    1 month ago

    Toronto, Ontario, Canada Pinnacle Infotech Inc Full time

    About the PositionThe Relationship Manager is a critical role at Pinnacle Infotech Inc, responsible for building and maintaining strong relationships with our clients. As the voice of the client, you will understand their needs, priorities, and logistical requirements, and work closely with our internal teams to deliver exceptional results.Key...

  • Relationship Manager

    1 month ago

    Toronto, Ontario, Canada Pinnacle Infotech Inc Full time

    About the PositionThe Relationship Manager is a critical role at Pinnacle Infotech Inc, responsible for building and maintaining strong relationships with our clients. As the voice of the client, you will understand their needs, priorities, and logistical requirements, and work closely with our internal teams to deliver exceptional results.Key...

  • Relationship Manager

    3 weeks ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryThe Toronto-Dominion Bank (Canada) is seeking a skilled Relationship Manager to join our team. As a key member of our Commercial Banking group, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and delivering exceptional customer service.Key ResponsibilitiesDevelop...

  • Client Relationship Manager

    3 weeks ago

    Toronto, Ontario, Canada Interac Corp. Full time

    Client Relationship ManagerAt Interac Corp., we're shaping the future of the digital economy in Canada. As a Client Relationship Manager, you'll play a key role in developing and executing sales and relationship management strategies to drive commercial outcomes for our clients.Key Responsibilities:Develop and execute account plans to identify new sales and...

  • Investment Relationship Manager

    3 weeks ago

    Toronto, Ontario, Canada Skyline Group of Companies Full time

    Are you a relationship-building expert looking for a new challenge? We're seeking a skilled Investment Relationship Manager to join our team at Skyline Group of Companies.Job SummaryThe Investment Relationship Manager will be responsible for creating and maintaining strong relationships with existing investors, as well as identifying and pursuing new...

  • Client Relationship Manager

    4 weeks ago

    Toronto, Ontario, Canada Interac Corp. Full time

    Client Relationship ManagerAt Interac Corp., we're shaping the future of the digital economy in Canada. We're looking for a Client Relationship Manager to develop and execute sales and relationship management strategies, driving commercial outcomes for our clients.Key Responsibilities:Develop and execute account plans to identify new sales and revenue...

  • Client Relationship Manager

    1 month ago

    Toronto, Ontario, Canada Interac Corp. Full time

    About the RoleWe are seeking a highly skilled Client Relationships, Lead to join our team at Interac Corp. This is an exciting opportunity to develop and execute sales and relationship management strategies, drive commercial outcomes, and build strong relationships with our clients.Key ResponsibilitiesDevelop and execute account plans to identify new sales...

  • Client Relationship Manager

    1 month ago

    Toronto, Ontario, Canada Interac Corp. Full time

    About the RoleWe are seeking a highly skilled Client Relationships, Lead to join our team at Interac Corp. This is an exciting opportunity to develop and execute sales and relationship management strategies, drive commercial outcomes, and build strong relationships with our clients.Key ResponsibilitiesDevelop and execute account plans to identify new sales...

  • Client Relationship Manager

    1 month ago

    Toronto, Ontario, Canada Interac Corp. Full time

    About the RoleWe are seeking a highly skilled Client Relationship Manager to join our team at Interac Corp. As a key member of our Client Solutions team, you will be responsible for developing and executing sales and relationship management strategies to drive commercial outcomes for our designated clients.Key ResponsibilitiesDevelop and execute account...

  • Client Relationship Manager

    1 month ago

    Toronto, Ontario, Canada Interac Corp. Full time

    About the RoleWe are seeking a highly skilled Client Relationship Manager to join our team at Interac Corp. As a key member of our Client Solutions team, you will be responsible for developing and executing sales and relationship management strategies to drive commercial outcomes for our designated clients.Key ResponsibilitiesDevelop and execute account...

  • Investment Relationship Manager

    2 weeks ago

    Toronto, Ontario, Canada Skyline Group of Companies Full time

    We're seeking a skilled Relationship Manager to join our Private Equity team at Skyline Group of Companies. As a key member of our team, you will be responsible for building and maintaining strong relationships with our investors and clients.Key Responsibilities:Prospect and develop new investor leads and relationships.Manage and maintain existing client...