Client Service Representative

2 months ago

Oakville, Ontario, Canada CIBC Full time
About the Role

We are seeking a talented and passionate Client Service Representative to join our Personal and Business Banking Team at CIBC. As a key member of our team, you will play a vital role in delivering exceptional client experiences and helping our clients achieve their financial goals.

Key Responsibilities
  • Client Engagement: Build strong relationships with clients, understand their needs, and provide personalized solutions to meet their financial objectives.
  • Problem Solving: Listen to clients, ask questions, and work collaboratively to resolve issues and find creative solutions.
  • Leveraging Technology: Stay up-to-date with our digital banking platforms and help clients navigate our mobile banking applications to better manage their financial needs.
What We're Looking For
  • Client Focus: You put our clients first, engaging with purpose to find the right solutions and going the extra mile to deliver exceptional service.
  • Goal Orientation: You're motivated by achieving your goals and delivering your best to make a meaningful impact.
  • People Passion: You're passionate about building relationships, surrounding yourself with a diverse network of partners, and connecting with others through respect and authenticity.
  • Love of Learning: You're curious, passionate about growing your knowledge, and committed to staying up-to-date with industry trends and best practices.
  • Values-Driven: You live our values of trust, teamwork, and accountability, bringing your authentic self to work and making a positive impact on our team and clients.
What You'll Need to Know
  • CIBC is committed to creating an inclusive workplace where all team members and clients feel welcome and valued. We're an equal opportunities employer and welcome applications from diverse candidates.
  • You must be legally eligible to work in Canada and, if applicable, hold a valid work permit or study permit.

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