Store Manager
4 weeks ago
We are seeking a highly motivated and organized Store Manager to join our team at No Frills. As a key member of our store leadership team, you will be responsible for ensuring the efficient running of the cash office, managing direct reports, and providing exceptional customer service.
Key Responsibilities:
Support franchisee and bookkeeper in delivering consistent and high-quality customer service
Perform customer service, cashier, and ecommerce functions
Manage direct reports, delegate duties, and ensure front-end standards
Oversee the efficient running of the cash office, including pick-ups, deposits, cash losses, and cash tray discrepancies
Analyze reports to identify problems and determine solutions
Ensure price integrity by assisting with time-file data management, price changes, and scan log procedures
Support bookkeeper with store administration functions, including weekly accounting, invoice payment, and reconciliation
Maintain and manage benefit and pension administration
Manage potential loss through buggy management, test orders, and refund/override minimization
Coordinate cashier activities, act as a resource for cashiers, and troubleshoot simple issues
Requirements:
Open availability and flexibility to work days, nights, weekends, and holidays
Demonstrated commitment to superior customer service
Strong technical knowledge of front-end operations
Problem-solving skills, including responding to customer complaints and inquiries
Strong communication skills, including verbal, written, and active listening
Thank you for your interest in joining our team. Only qualified applicants selected for interview will be contacted.
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