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National Property Claims Examiner
4 weeks ago
**Job Summary**
Aviva is seeking a highly skilled National Property Claims Examiner to join our team. As a key member of our National Property Claims team, you will be responsible for overseeing and managing third-party adjusted claims and direct-handled claims.
**Key Responsibilities**
- Manage a portfolio of examining and direct-handled property claims, with a percentage share based on demand.
- Resource field work to be completed by IA, setting clear expectations and timelines, and managing the file through to completion.
- Arrange market calls or work with various insurers on subscription claims.
- Prepare and present a complete file strategy, coverage analysis, disposition, and business case.
- Investigate claims by reviewing IA reports and specialists' information to analyze the loss.
- Review and compile facts, policies, technical reports, analyze estimates, value of claim, and settle claims.
- Communicate claim adjustments via written reports to all parties, based on policy wording and circumstances surrounding the loss.
- Provide outstanding service to our customers.
- Responsible for data accuracy and issuing payments to vendors, insureds, and specialists.
- Ensure all correspondence is completed in a timely and effective manner, including the creation of Critical Path Letters, Proof of Losses, and Reservation of Rights letters, etc.
- Recognize questionable claims, subrogation, and risk opportunities.
**Requirements**
- Detailed knowledge of the property insurance industry.
- At least 5+ years of commercial and residential property experience.
- Strong construction knowledge.
- Strong digital literacy.
- Strong solid understanding of property insurance case law.
- Detailed knowledge of a variety of property coverage wordings.
- Some basic accounting skills.
- Outstanding communication and negotiation skills.
- Excellent report writing skills.
- Licensing in NB, PEI & NFLD (asset).
**What We Offer**
- A compelling rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Our vacation package starts at 4 weeks.
- Outstanding Career Development opportunities.
- We'll support your professional development education.
